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Wood Sample Request

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Returns Request Form

To request a return please complete and submit the following form.
Our transport will then contact you regarding your request.

I no longer require the product. The product is not as expected. The product is damaged.

The cost and responsibility to return the goods is down to the buyer. We do offer a collection service however a charge of £35 would apply. This fee to be paid prior to arrangement and is separate to the cost of goods. Once the goods have been returned a full refund for the goods would be applied.

Conditions that may invalidate any refund.

The product has been stained, painted or modified.
The model is returned incomplete
If a mattress, this must not have been used.

Please ensure the goods are wrapped securely in cardboard prior to any arrangement being booked.

I accept the above collection conditions.

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