Wood Sample RequestTo request a wood sample please complete and submit the following form.
Wood Sample Request
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When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
What Information we CollectWe may collect the following personal information about the visitors of our website:
- email address, phone number, delivery address, billing address
What we Do with the Information we GatherWe require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping when necessary.
- Deliver the order(s) to you (if you have placed an order).
SecurityOur site is extremely secure. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online..
When you make a purchase on our website, we collect certain personal information about you (such as your name, contact number, email address, billing address, delivery address, etc). All of this information is kept on secure servers.
The payments on our website are made through secure payment systems. There is no risk for your personal information or payment details.
Your Personal Information and Third-Party CompaniesWe do not pass on any information to third party organizations.
Incorrect Personal InformationIf you believe that any information we have about you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect. If you are not sure that you have provided the correct delivery address, phone number or email address when placing an order on our website, please contact us as soon as possible so that we can ensure prompt dispatch and delivery using your correct details.
What are CookiesA cookie is a small file that is sent to your device when you visit a website. On later visits to that website on the same device, this file is returned to the website.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data we may collect about you in accordance with our Privacy and Security policy.
List of Cookies we CollectThe table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|