Wood Sample RequestTo request a wood sample please complete and submit the following form.
Wood Sample Request
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We understand that you intend to make a purchase online, without seeing the product. Despite all our claims when the goods arrive you may simply not be happy with the goods. We understand this, so will accept the return. The returns policy does depend on where you purchased your order:
Strictly Beds and Bunks Orders.
To request a return you simply follow this link CLICK HERE. Quote your number and reason for the return.
Amazon ordersWhilst we have arranged your delivery you have actually placed your order with Amazon and paid them directly. Given Amazon have to refund
you Amazon have to have receipt of the goods. So, please go back to your Amazon order dashboard and request to return. Amazon will then advise
on policy and how to arrange the return. We are unable to assist as they will want to see sight of the goods.
To how this process works click or copy and paste this link: https://tinyurl.com/ya5kcs99