Wood Sample RequestTo request a wood sample please complete and submit the following form.
Wood Sample Request
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Strictly Beds and Bunks Return Policy
We understand that you intend to make a purchase online, without seeing the product. Despite all our claims when the goods arrive you may simply not be happy with the goods. We understand this concern so have a 42 days returns policy, what’s more will collect FREE OF CHARGE with a full refund.
As with all things there are few conditions to our policy.
1. The goods must be dismantled and securely wrapped prior to collection.
2. We are unable to accept beds that have been customized, painted or stained in anyway.
2. We are unable to accept mattresses that have been removed from the packaging or have been used.
3. Whilst we accept all returns our free collection service does not apply to all areas. As per our conditions of sale
customers within the IV, PA 20-78 PH30-41, KW, KA27-28, FK19-21 and all Isle of Wight postcodes are responsible for the return and all costs involved.
To request a return you simply follow this link CLICK HERE. Quote your number and reason for the return. We will then
email you and make the arrangements to collect the item FREE OF CHARGE for a full refund. IMPORTANT: Our free collection service does not apply to purchases older than six months. If a return has been agreed after six months from the date of purchase than it is the buyer's responsibility to return the goods at their own cost.
As simple as that !!