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News and Helpful Info
Mattress advice - How do I know what I am getting.
Obviously buying online has the advantage of saving money with a quicker delivery. However with a mattress how do I know what to get. Too be honest if you go into a showroom a salesman will give you a choice of ten or twenty, he will for sure recommend the mattress he gets the most commission on.
We have simplified our selection and provided a one mattress that will cover the popular middle range.
The Mia DUAL SIDED mattress has a warmer winter side and a cool summer side.
This is a 20cm thick MEMORY FOAM layered open coil sprung mattress manufactured to British Standards BS7177 – 13.5 OPEN COIL BONNELL SPRING FOR EXTRA SUPPORT - LUXURIOUS "cool-zone" breathable fabric
Non Allergon – DAMASK covering with a HIGH DENSITY MEMORY FOAM LAYER
Why are the beds not painted?
We used to supply, like everyone else on the internet cheap imported beds. These came complete with a painted finish.The problem is that, just like a skirting board the paint chips and flakes off, making for an unsightly finish.
We now manufacturer our products with that come with no finish, already sanded ready to go. Much like a skirting board you then have the choice to use it as it is, a very modern look or apply your own finish.
I want to colour the bed, what do you recommend?
Given what we have advised above we do not recommend painting a bed. The paint simply sits on the timber and will chip when knocked. Timber has been stained for centuries, the reason is that the stain sinks into the timber so cannot chip off.
We recommend a WOOD DYE. This has the advantage of a varnish finish but dries to form resilient layer that will protect the timber. Application is very easy, we recommend you build the product and place a sheet under for protection. You simply apply using the a lint free cloth.
WOOD DYE comes in a number off coloured finished, clear, white, dark or light oak. You only need to purchase 250ml (depending on your requirements) to finish a whole bunk bed.
You can purchase these from our website or from any good DIY store.
The good thing about staining a bed is in a couple of years you can apply another coat – presto the bed looks like new again.
We understand that you intend to make a purchase online, without seeing the product. Despite all our claims when the goods arrive you may simply not be happy with the goods. We understand this, so will accept the return. The cost of return is the responsibility of the buyer.
To request a return you simply follow this link CLICK HERE. Quote your number and reason for the return.
Returns PolicyWe hope that you will be pleased with the goods that you have purchased from Strictly Beds and Bunks.
If you are not satisfied with your purchase for any other reason we will accept the goods back. We are unable to accept the return of goods, for any reason if they have been modified, stained or painted. All returns are inspected prior to any refund being issued.
The cost of returning the item will also be at the buyer's own expense. If you require, Strictly Beds and Bunks Ltd can arrange the collection of goods. A charge of £30 will apply, we will take the payment for the collection at the time of request. We will then refund you for the price of the goods in full once they have arrived and been checked.
If you wish to make your own arrangements we can suggest an independent company, www.parcels2go.com.
All returns must be sent to: Strictly Beds and Bunks Limited, Unit 7 Stockton End, Sunderland Road, Sandy Bedfordshire SG19 1SB. Telephone number 01767 682007.
The goods must be wrapped securely in cardboard to prevent damage. Mattresses must be in the original bag, UNUSED. Each box should clearly be marked with your NAME and ORDER number so we know who the package is from. If the goods are unmarked no refund can be applied. If your carrier arrives to us with the goods and they are insecurely wrapped we will refuse the delivery. If the carrier appointed by us arrives and the goods are not securely wrapped they will refuse collection.
If you think that your product has a manufacturing fault we have a FREE parts replacement portal. Please go to www.strictlyhelpdesk.co.uk. You can request your part, this will be sent via a tracked courier service
If you have changed your mind after we have dispatched your order, ie the courier has collected the items a charge of £35 will could be applied. If you refuse the delivery at the door the charge will still remain. The charge will be deducted from your refund.
We source our timber from sustainable forests in Northern Europe that are monitored to ensure that both local wildlife habitats and human population are protected. Working conditions for employees in the sawmills are also regulated to ensure there is no abuse of labour.
We use pine (European Redwood) or spruce (European Whitewood) from Northern countries such as Sweden and Finland as the cooler climate leads to a slower growth rate for the trees. This in turn makes the timber stronger and more stable. When the logs are converted to sawn timber each piece is graded to laid down quality standards. The sawn timber is dried using kilns that vary the temperature and add water vapor to prevent the pieces drying too quickly and causing splits or twisting.
The devil is in the detail: You would think all beds are the same, think again
We were importers of beds in another lifetime, from Brazil or China. Over the years we witnessed the prices go up and the quality go down. Its a sad fact that over 80% of beds sold in this country are imported. It is for this reason you should no why we stopped importing and started making beds.
The base slat support bars on imported beds are glued or at best stapled.
The base slat support bars on OUR beds are screwed in by hand.
This gives added support to the base slats that hold all the weight.
Imported bunk beds have flimsy 19mm ladder steps, no good for adults.
We supply 50mm thick WIDE ladder steps that can take the weight of adults. No point having a strong bed if you cannot climb up it !
Imported bunk beds have no added support rails under the base slats.
EVERYONE of our bunk beds has a strong centre rail support system under each base to further strength and support the slats.
To keep costs down imported beds use cheap, thin plywood base slats.
Email the retailer before you buy, you will surprised of this hidden fact.
WE ONLY use 19mm thick, extra wide solid pine base slats on ALL of our beds. We understand the importance of quality.
Given an imported bed is made so far away the retailer is limited to what sort of after sales they can offer. Spare part posted from China - really !
We design the beds, we make the beds. We stand by our products and offer a FREE, next day service an ANY parts you may require.
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