Wood Sample RequestTo request a wood sample please complete and submit the following form.
Our Two Day Delivery Service
We can offer a faster deliver service if required. This service anticipates a two working day delivery from the point of order.
The two day notice is not the essence of the contract, only a faster deliver service.
We rely on a third party courier service with full intention of getting you the goods the next working day. Conditions to this service are set out below,
by requesting this service you are accepting these terms:
- The amount paid in NON-REFUNDABLE (no matter what the reason). The two day notice is not the essence of the contract, only a faster deliver service.
- Unlike our drivers Tuffnell are unable to offer a ring before service or timed delivery window. Tracking information will be supplied the night before by email.
- If you live in a block of flats a Tuffnell driver is only responsible to get the goods to the block entrance, they will leave at a safe location on the ground floor.
- If an order is placed after 1pm on a Friday the order will not be processed until
a Monday. You would then expect a delivery Tuesday or Wednesday. Weekends do not count within the delivery process.
We would prefer you use our free delivery using our own drivers. Unlike a courier service we can offer:
- A FREE delivery service within 6 working days
- Our transport will email the night before with a two-hour delivery window.
- Our driver will ring you 30 minutes before he arrives.
- We can leave the goods with a neighbour or in a safe place.
- Our drivers will use staircases within a block of flats to get you the goods to front door.